The standard response charge includes the patrol officers attendance and the first 10 minutes spent on site. An additional charge per minute applies if the patrol officer is required to wait for longer. Our maximum waiting time is 30 minutes after which the patrol...
Our electronic Alarm Response Docket lists 9 event-types which may result in a response. One of these events will be selected on each docket you receive. In addition to intruder, fire or industrial alarms, the following are the most common events which may also...
A member of the Monitoring Team will notify your nominated contacts immediately. Once we’ve contacted you we can assist you with contacting the police if you want them to attend. Most Australian police services require an onwer or representative of the business...
We can’t ever assume that any alarm is false. We treat every alarm from your security system as a potential security breach. Sometimes thieves may deliberately trigger repeated alarms from the same area in your premises hoping that a less diligent security...
